The small print, in plain language
Shipping Policy
Shipping Policy
Free shipping on all orders over $50. Orders under $50 are charged a flat shipping rate calculated at checkout.
Order processing
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email as soon as your order is placed, and a second email with tracking once it ships.
Delivery estimates
| Domestic | 5–8 business days after processing |
| International | 10–18 business days after processing |
Tracking your order
Every order ships with tracking. Use the link in your shipping email, or reach us anytime and we'll look it up for you.
Customs & duties
International orders may be subject to import duties or taxes set by your local customs office. These are the responsibility of the recipient and are not included in your order total.
Questions?
Email support@steadypet.com and we'll help right away.