The small print, in plain language
Privacy Policy
Privacy Policy
This Privacy Policy explains how Steadypet ("we", "us") collects, uses, and protects your personal information when you visit or make a purchase from our store.
Information we collect
When you place an order we collect your name, billing and shipping address, email, phone number, and payment information (processed securely by our payment provider — we do not store full card details). We also automatically collect device and browsing data such as IP address, browser type, and pages viewed, via cookies and similar technologies.
How we use your information
- To process and deliver your orders and send order updates.
- To provide customer support.
- To improve our store and, where you have consented, to send marketing communications (you can unsubscribe at any time).
- To detect and prevent fraud.
Sharing
We share information only with service providers who help us operate (payment processors, shipping carriers, email tools) and where required by law. We do not sell your personal information.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or object to its processing. To exercise these rights, email support@steadypet.com.
Retention & security
We retain personal data only as long as necessary and apply appropriate safeguards to protect it.
Contact
Questions about privacy? Email support@steadypet.com.